GlobeHopper Travel Medical Insurance

MyIMG

Service at your fingertips anytime, anywhere - that’s what MyIMG provides. MyIMG is our proprietary online service that allows you to access information and manage accounts, 24 hours a day, seven days a week, from anywhere in the world. Our service centers in the USA and Europe are always available to help or handle emergencies 24 hours a day, but through MyIMG you have immediate access to a wealth of information about your account and can manage routine areas to help you save time when you may need it most. Some features include:

  • Get explanation of benefits
  • Initiate Pre-Certification
  • Locate a provider
  • Obtain certificate documents
  • Request ID cards
  • Recommend provider/facility

Register/Login to MyIMG


Locating a Provider

With the GlobeHopper plans, you may seek treatment with the hospital or doctor of your choice within your area of cover. When seeking treatment in the USA, you can reduce your out-of-pocket costs by using the independent Preferred Provider Organisation (PPO), a separately organised network of hundreds of thousands of established, highly qualified health care medical practitioners and many well-recognised hospitals in the USA contracted by IMG. You can quickly search the network through MyIMG. Additionally, to help you locate health care providers outside the USA, IMG provides its online International Provider Access (IPA), a database of over 17,000 providers.

Search PPO Network

Search IPA Network


USA - Universal Rx Pharmacy Discount Savings

This is a discount savings program available to every policy holder of the GlobeHopper plans when travelling to or within the USA. This program allows card members to purchase prescriptions at one of over 35,000 participating pharmacies in the USA and receive the lower of i) Universal Rx contract price or ii) the pharmacy regular retail price.

This discount program is not insurance coverage. It is purely a USA-based prescription discount program to purchasers of the GlobeHopper plans. Use of the discount card does not guarantee that prescribed medication is covered under the insurance benefit plan.

View the Points of Care site and download your card here.